Returns
If for any reason your product isn’t quite right for you, please return your goods unused in their original condition within 21 days of receipt of goods. A full refund will be given once we have received the goods, subject to our Conditions of Return.
Please keep a copy of your postal receipt as we do not accept any liability for goods lost in transit.
If your item is faulty or damaged, please contact us as soon as possible on info@eldoncashmere.co.uk.
How to return
Please complete our online returns form below to begin the process. We can only accept returns accompanied by a completed returns form.
Returns address:
Eldon Cashmere Limited, 42 Leinster Gardens, London W2 3AN
We are unable to offer exchanges at this time. Please return your item(s) using the returns form below and place a new order for your replacements.